Privacy policy
We respect the privacy of all individuals and companies working with us. This document explains our approach to personal data.
Your privacy matters to us
By submitting personal information to us, you will be treated as having given your permission and consent, for disclosures referred to in this policy.
User / Data Subject Rights
We respect your rights regarding your personal data. As a user, you are entitled to the following rights:
You have the right to request access to the personal data we hold about you.
You may request correction of any inaccurate or incomplete personal data.
You may request deletion of your personal data, subject to applicable legal and regulatory requirements.
You may request restriction of processing of your personal data under certain conditions.
You have the right to object to the processing of your personal data, including for direct marketing purposes.
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Where processing is based on your consent, you may withdraw your consent at any time.
Information Security & DPDP Act Compliance
We are committed to protecting personal data in accordance with applicable information security standards, including ISO 27001 and the Digital Personal Data Protection Act, 2023 (DPDP Act).
We implement appropriate administrative, technical, and organisational safeguards to ensure the confidentiality, integrity, availability, and lawful processing of personal data collected through our website and communication channels.
Personal information collected from users will only be used for legitimate business purposes, including responding to enquiries, providing requested services, customer support, and authorised communications. We retain personal data only for as long as necessary to fulfil the intended purpose or comply with applicable legal and regulatory obligations.
Users have the right to access, update, correct, or request deletion of their personal data, subject to applicable laws and regulatory requirements.
WhatsApp Communication Consent
By voluntarily sharing your mobile number through our website forms or communication channels, you expressly consent to receive communications from us via WhatsApp, phone calls, SMS, or email for service-related updates, enquiries, support, and other relevant business communications.
We will not share your contact details with unauthorised third parties for marketing purposes without your explicit consent.
You may withdraw your consent for WhatsApp or other communications at any time by contacting us through the details provided in this Privacy Policy.
Contact for Privacy Requests
If you wish to exercise any of your rights or have any concerns regarding your personal data, please contact us using the details below:
Road No 29, Plot No 109-D, SION (East), Mumbai – 400 022, India
Why we collect your data
One of the purposes of our website is to inform you of who we are and what we do. We collect and use personal information including name, address, telephone number and email to better provide you with the required services or information.
Process orders and applications you submit, or requests made by you.
Administer obligations in relation to any agreement you have with us.
With your awareness and consent, we may use your data for marketing purposes.
Comply with legal requirements or defend our rights and property.
If at any time you wish us to stop using your information for any or all of the above purposes, please contact us in writing. We will stop the use of your information as soon as reasonably possible after receiving your written intimation.
Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so.
How we protect your data
Technology-backed protection
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use. We will update these measures as new technology becomes available, as appropriate.
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